VenueX

Sabiha Gokcen International Airport

Now stronger than ever with VenueX

About Istanbul Sabiha Gokcen International Airport

Istanbul Sabiha Gokcen International Airport whose terminal management was taken over by ISG on May 1, 2008, has achieved great success in Turkey and abroad with the continuous rise in its passenger rates. Sabiha Gokcen Airport is Turkey’s 2nd, world’s 13th largest airport with regard to passenger statistics. Sabiha Gokcen Airport whose passenger capacity per year has reached 41 million with the new domestic flights additional building that was put into service on July 31, also has a four story car park with a capacity of 4,718 vehicles. With its 6.000 m² restaurant and café area,and 4500m² Duty Free area, Istanbul Sabiha Gokcen Airport became the fastest growing airport in Europe for seven successive years between 2009-2016.

Sabiha Gokcen International Airport

Before

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After

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Sabiha Gokcen International Airport Found It's Place in the World’s Most Popular Mapping Applications with Venuex

Problem

With the developing networks of transportation and architecture, airports are growing larger and naturally becoming more complicated for the passengers. At the airports where time is most valuable, passengers may need to struggle to arrive at their destinations. Istanbul Sabiha Gokcen International Airport wants it's passengers to spend their time in the specially designed areas without the anxiety of missing their flights.


"Thanks to the cooperation we built with Venuex, we have added a new one to the services we offer for our passengers to feel special and have an enjoyable travel experience. Venuex contributed greatly to our efforts to improve customer experience by providing the integrations necessary for us to meet the requirements of the modern day."

Yücel Ecer, Commercial Affairs Director, Istanbul Sabiha Gokcen International Airport Investment Development and Operation Inc.(ISG)


Sabiha Gokcen International Airport.

Solution

Sabiha Gokcen Airport has cooperated with Venuex for making indoors more accessible and enabling its passengers to reach the businesses inside the terminal which are the products of immense investments. With the cooperation built; the floor plans,gates,security check points etc. of the airport are transferred to the world’s biggest mapping applications down to the last detail, and passengers are guided to their indoor destinations with step by step directions. By this way, passengers can arrive at their destinations seamlessly and find all the information they may need in the same platform, just by using the mapping apps built in their phones.


"As a result of the cooperation we formed with Venuex; appearing in the world’s most popular mapping applications, we have become one of the first airports of Turkey and the Middle East that are transferred to global mapping apps."

Yücel Ecer, Commercial Affairs Director, Istanbul Sabiha Gokcen International Airport Investment Development and Operation Inc.(ISG)


After it's cooperation with Venuex, Sabiha Gokcen International Airport has once again proved it's global recognition. In order to perfect customer experience, it develops new marketing strategies special to it's passenger profile using the valuable data that the system provides. Istanbul Sabiha Gokcen International Airport is bringing a new perspective to passenger experience by reaching them at the right place, right time and with the right content.

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